Frequently Asked Questions
We have compiled two lists of Frequently Asked Questions to cover all of the most common questions about Assure24, the best in subscription based 24/7 IT service monitoring.
If you have a question about the services offered by Assure24 IT monitoring then you need the Assure24 Service FAQ.
If you have a technical question about the services offered by Assure24 IT monitoring then you need the Assure24 Technical FAQ.
If you have a question that isn't covered here or would like to go a little more in-depth then please feel free to contact us at Assure24.
24/7 Proactive Monitoring
Use Assure24 to learn about a problem and get it resolved before your customer even notices.
Portals
View the health of all of your customers IT systems in a centralised view. You can also take it a step further and provide your customer with a live portal view for just their servers.
Reporting
Automate the collation of the monthly reports, freeing you up to do more valuable (and interesting) things.
Agents
Our agents are available for all major server and desktop operating systems, as well as a lot of legacy equipment.
Continuous Improvement Process
We are constantly adding new functionality to our service to cover new applications, and operating systems. We can also work with you to extend the monitoring scope to other areas within your customer base so you can hook in your customer and increase your service revenue
White Label Services
Every aspect of the Assure24 service can be re-branded to suit your corporate identity.
