The Benefits
Differentiate and Win
Branded proactive monitoring
These days many customers ask for proactive monitoring as part of their support contracts.
Assure24 adds this capability to your portfolio so you can provide it in less than 10 minutes. You can instantly impress your clients and kick the competition into touch.
Because Assure24 can be branded as your own service, you will be able to demonstrate the monitoring, offer free trials and show sample reports the very first time you meet each new client!
Whatever your clients wants, we can extend the monitoring to match it, from changing the notification rules right up to batch monitoring and even keeping an eye on that quirky little application running on their IBM RS6000*. Whatever it is, we can help you to deliver it.
Quicker implementation
A lot of service providers choose complex monitoring frameworks from one of the big vendors.
We can give you proactive monitoring in a fraction of the time – just 10 minutes!
If you need convincing, try asking a sales representative what the typical implementation time is of HP OpenView, IBM Tivoli, BMC Patrol or Microsoft MOM.
If you're still sold on the big names, why not use our service while you implement your own big vendor framework? We don't mind if you move away – because we're confident that you'll come back!
More flexibility
If you do go for a big vendor solution, ask your “implementation partner” to replicate our functionality – after all, they promised flexibility, didn't they? If they can't replicate our functionality, you know where to find us!
Assure24 monitoring will please your client with an efficient, effective and flexible support service at a price very competitive with the annual support cost of big vendor software.
*Most recently known as the IBM System p5, though who knows for how long?!
Boost your revenues
Charge your customer extra for the monitoring service
Increase Service Levels
Identify and fix any problems before your customer even knows about them, keeping them and their networks happy.
Peace of mind
Enable you and your customer to sit back, relax and don't worry, if something goes wrong you will know about it, usually before anybody else and before it can impact their business.
Increase productivity
Do more in less time and get monitoring setup in minutes
Demonstrate your worth
Use the automated reports to provide daily and monthly reminders to your customer showing you are doing a great job
Move away from the pack
Prove your care and offer more than your competitors by incorporating proactive monitoring into your solution.
Make your people happy
Automate all the boring stuff, daily checks and report collation
24/7 Proactive Monitoring
Use Assure24 to learn about a problem and get it resolved before your customer even notices.
Portals
View the health of all of your customers IT systems in a centralised view. You can also take it a step further and provide your customer with a live portal view for just their servers.
Reporting
Automate the collation of the monthly reports, freeing you up to do more valuable (and interesting) things.
Agents
Our agents are available for all major server and desktop operating systems, as well as a lot of legacy equipment.
Continuous Improvement Process
We are constantly adding new functionality to our service to cover new applications, and operating systems. We can also work with you to extend the monitoring scope to other areas within your customer base so you can hook in your customer and increase your service revenue
White Label Services
Every aspect of the Assure24 service can be re-branded to suit your corporate identity.


