The Benefits
Increase service levels
Assure24 can help you to increase your service levels and grow your business.
With the servers, applications and storage systems being monitored 24/7, you can be aware of any problem when it occurs or when the symptoms start to show. Getting informed about problems before your client does means you can fix things before it impacts them.
A number of our clients use pre-emptive alerts and reports. This means that they can react to issues before the Service Level Agreement (SLA) timer starts ticking – buying them more time to meet ever-tightening response times.
If you keep this up – and you will, because we're watching your back 24/7 – then your client will start to wonder what other systems you can monitor. You then have the potential to expand into different service areas with that client, resulting in increased service revenue.
Boost your revenues
Charge your customer extra for the monitoring service
Increase Service Levels
Identify and fix any problems before your customer even knows about them, keeping them and their networks happy.
Peace of mind
Enable you and your customer to sit back, relax and don't worry, if something goes wrong you will know about it, usually before anybody else and before it can impact their business.
Increase productivity
Do more in less time and get monitoring setup in minutes
Demonstrate your worth
Use the automated reports to provide daily and monthly reminders to your customer showing you are doing a great job
Move away from the pack
Prove your care and offer more than your competitors by incorporating proactive monitoring into your solution.
Make your people happy
Automate all the boring stuff, daily checks and report collation
24/7 Proactive Monitoring
Use Assure24 to learn about a problem and get it resolved before your customer even notices.
Portals
View the health of all of your customers IT systems in a centralised view. You can also take it a step further and provide your customer with a live portal view for just their servers.
Reporting
Automate the collation of the monthly reports, freeing you up to do more valuable (and interesting) things.
Agents
Our agents are available for all major server and desktop operating systems, as well as a lot of legacy equipment.
Continuous Improvement Process
We are constantly adding new functionality to our service to cover new applications, and operating systems. We can also work with you to extend the monitoring scope to other areas within your customer base so you can hook in your customer and increase your service revenue
White Label Services
Every aspect of the Assure24 service can be re-branded to suit your corporate identity.
