The Benefits
Prove your worth
Providing support can seem like a thankless task.
Every day, without fail, you monitor applications or servers and fix problems before they affect your client and impact users. Renewal time arrives. Your client wonders why they are paying you when everything is running so smoothly.
Assure24 can help.
Our health checks and detailed reports will show your client just how hard you are working on their behalf. They can see all of the events that you have reacted to over any given period and realise just how frequently you have saved their business from standstill.
As these reports are automated, no-one needs to spend ages creating tables and fiddling with tables of contents – the reports will be in the format you need, when you need them.
The net result:
1. Your customer won’t be chasing the account manager for the latest report
2. The account manager won’t waste time chasing your support desk
3. Your support desk has more time to expand your support offerings
4. Your account manager has more time to sell your business services
Boost your revenues
Charge your customer extra for the monitoring service
Increase Service Levels
Identify and fix any problems before your customer even knows about them, keeping them and their networks happy.
Peace of mind
Enable you and your customer to sit back, relax and don't worry, if something goes wrong you will know about it, usually before anybody else and before it can impact their business.
Increase productivity
Do more in less time and get monitoring setup in minutes
Demonstrate your worth
Use the automated reports to provide daily and monthly reminders to your customer showing you are doing a great job
Move away from the pack
Prove your care and offer more than your competitors by incorporating proactive monitoring into your solution.
Make your people happy
Automate all the boring stuff, daily checks and report collation
